Privacy Policy
A legal disclaimer
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Welcome to Loch Eyre Cottage (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website **Locheyrecottage.com**, make inquiries, or book a stay with us.
1. Information We Collect
We collect the following types of information:
Personal Information
When you contact us or make a booking, we may collect:
* Your name
* Email address
* Phone number
* Payment details (if bookings are made directly through the website)
* Dates of stay and guest details
Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and version
* Device type and operating system
* Pages you visit and time spent on our website
* Referring websites
We may use cookies or similar technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your personal data to:
* Respond to inquiries and booking requests
* Process and confirm reservations
* Provide customer service and support
* Send booking confirmations or updates
* Improve our website and services
* Comply with legal and tax obligations
We will never sell or rent your personal information to third parties.
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Legal Basis for Processing (for EU/UK Visitors)
If you are located in the European Economic Area (EEA) or the UK, we process your data under the following legal bases:
* To fulfill a contract (e.g., your booking)
* To comply with legal obligations
* For our legitimate business interests (e.g., marketing, improving services)
* With your consent, where applicable
Sharing Your Information
We may share your information with:
* Payment processors (for secure transactions)
* Booking platforms or property management systems (if applicable)
* Service providers (e.g., website hosting, email services)
All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.
Data Retention
We keep your personal information only as long as necessary:
* To fulfill bookings and provide services
* To comply with accounting and legal obligations
* To resolve disputes
After this period, your information will be securely deleted.
Your Rights
Depending on your location, you may have the right to:
* Access the personal data we hold about you
* Request correction or deletion of your data
* Object to or restrict data processing
* Withdraw consent (where processing is based on consent)
* Lodge a complaint with your local data protection authority
To exercise these rights, contact us at **jemma@tr2group.com**.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Loch Eyre Cottage
Loch Eyre Cottage, Eyre Road, Kensaleyre, Isle of Skye, IV519XE
+4401470517237
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